Contact Us

Have a question about a grill, BBQ accessory, order, or return? Contact Grill Velora and we’ll be happy to help.

Email: support@grillvelora.com
Phone: +1 717-667-2838
Customer service hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (America/New_York)
Business address: 5717 Allee Way, Braselton, GA 30517, United States

For order support, please include your order number and the email address used at checkout. Before sending a return, contact us for instructions and the correct return location; do not send packages to the business address without authorization.